Thank you for shopping at Voziva. We are committed to ensuring your satisfaction with your purchase. If for any reason you are not happy with your order, our return and refund policy is outlined below.
Return Window
You have 30 days from the date of delivery to return your item(s) for a refund.
Return Process
- To initiate a return, please contact our customer service team via email at Support@Voziva.shop or visit our Contact Us page.
- We will provide you with instructions on how to return your item(s), along with a prepaid return shipping label.
Return Shipping
- Return shipping is free of charge. We will cover the shipping costs for all returns within the 30-day return window.
Refunds
- Once we receive and inspect your returned item(s), we will process your refund.
- Refunds will be issued to the original payment method used for the purchase.
- Please allow up to 7 business days for the refund to reflect in your account after we have processed it.
Restocking Fee
- There is no restocking fee for returned items.
Final Sale Items
- We do not accept returns or refunds on final sale items.
Exchanges
- At this time, we do not offer direct exchanges. If you need a different item or size, please return the original item and place a new order.
Contact Us
For any questions or assistance regarding our return and refund policy, please contact us at:
Email: Support@Voziva.shop
Phone: +1 659 238 4704
Visit our Contact Us page.
Thank you for choosing Voziva!
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